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CONNECT is Florida’s Reemployment Assistance claims system. CONNECT is accessed by different parties using the below login areas: CLAIMANTS Individuals who have filed for Reemployment Assistance benefits THIRD PARTY REPRESENTATIVES Performs Reemployment Assistance activities on behalf of a claimant during the appeal process EMPLOYERS. DEO has created the Reemployment Assistance Help Center—an online portal for both claimants and employers. This self-help portal continues to be updated with additional capabilities including reporting fraud or identity theft, uploading documents, contesting monetary determinations, and filing appeal requests. The Help Center provides. DEO RA Claims Assistance: 1-833-FL-APPLY (1-833-352-7759) FAQ Reemployment Assistance Resource Guide – COVID-19 English Spanish Creole. We recommend that if these materials are utilized, users should also review the One Stop Service Tracking (OSST) latest news, notes, and various memorandums for any changes that have been made in the OSST system in the past several years. Security Maintenance Training Manual. One Stop Service Tracking Users Manual. CONNECT is Florida’s Reemployment Assistance claims system used by claimants, employers, and third-party administrators. In CONNECT you can; update account and contact information, review notice of determinations, respond to requests for information, file an appeal, and much more. DEO has created the Reemployment Assistance Help Center —an online portal for both claimants and employers. This self-help portal continues to be updated with additional capabilities including reporting fraud or identity theft, uploading documents, contesting monetary determinations, and filing appeal requests. OSST is a web-based system and you will need the correct URL to access the log in screen. The URL to access OSST is https://www.myfloridajobs.com/casetracking/default.cfm Type in your user ID and password and click “Login.” Notice on the log-in screen there is an icon that reads located next to both the User ID and Password fields. Step 1: Visit https://osstclient.deo.myflorida.com to get started. Step 2: Follow the website prompts to complete both the online orientation and online assessment. Step 3: Schedule initial appointment. NOTE: SNAP customers will not be seen by a SNAP Career Planner until all required online modules are completed. DEO OSST ORIENTATION • Log on to www.osstclient.deo.myflorida.com or if in CareerSource Pinellas office, Click on OSST icon on Desktop then click on “Client site” on left hand side to get started. • Click on “New User” button at top of page. • On Welcome to the One Stop Service tracking system (OSST);. Log on to the One Stop Service Tracking (OSST) client system at osstclient.deo.myflorida.com to set up your account and complete the online orientation and assessment. Important note: You only have 7 days (from the date indicated on your letter) to create your account and complete the orientation and assessment. Log on to www.osstclient.deo.myflorida.com or if in CareerSource Pinellas office, Click on OSST icon on Desktop then click on “Client site” on left hand side to get started. Click on “New User” button at top of page. On Welcome to the One Stop Service tracking system (OSST); enter information as prompted on screen.